Shipping policy

At Pupster LLC, we're committed to getting your order to you quickly and reliably.

Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 12 PM EST or on weekends will begin processing the next business day. You'll receive a confirmation email with tracking information once your order ships.

Shipping Times
Estimated delivery within the United States is 3–7 business days after processing, depending on your location. Please note that delivery times are estimates and are not guaranteed.

Shipping Rates
Shipping costs are calculated at checkout based on your order and destination. Any available free shipping promotions will be applied automatically.

International Shipping
We currently ship within the United States only. We hope to expand to additional countries in the future.

Delays
Occasionally, shipments may be delayed due to carrier issues, weather, or high order volume. While we cannot control these delays, our team is always here to help if your order hasn't arrived as expected.

Incorrect Addresses
Please ensure your shipping address is correct at checkout. Pupster LLC is not responsible for orders shipped to incorrectly entered addresses.

Questions?
If you have any questions about your order, please contact our support team.